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FREQUENTLY ASKED QUESTIONS

 

How old is my pipette?


All Gilson pipettes carry a serial number which identifies the pipette and the date of manufacture (see example below).

example of a serial number A10369H

The first letter represents the year of manufacture.
The number is the individual production number.
The last letter corresponds to the month of manufacture.

Letter
A
B
C
D
E
G
H
J
K
L
M
N
P
Q
R
S
T
U
W
X
Y
Z

 

Year
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
Letter
A
B
C
D
E
G
H
J
K
L
M
N
Month
January
February
March
April
May
June
July
August
September
October
November
December

What are the main causes of leaks?


  • Tip holder is scratched or damaged

  • Use of non-Gilson tips

  • Use of non-Gilson seals

  • Vapor pressure from organic solvents


How do organic solvents cause leaks?


When an organic solvent is used with an air-displacement pipette, leaks may occur.  These leaks are caused by the difference between the vapor pressure of the solvent and pressure of the air cushion between the piston and the sample.

Solution:

  1. Use a positive-displacement pipette because it has no air cushion.
  2. If you are using an air-displacement pipette, saturate the air cushion of your pipette with solvent vapor by aspirating and distributing solvent repeatedly.  The leak will stop when pressure equilibrium is reached.

How can I prevent piston corrosion


After contact with corrosive liquids, a piston should be cleaned with alcohol and a soft tissue.  Take care to avoid shocks or scratches.


Where do I send my pipettes for repair?


Send your pipettes in for repair to:

Mandel Scientific Company Ltd
2 Admiral Place, Guelph, Ontario, N1G 4N4

Remember to enclose the Pipette Service Form with your pipettes when shipping.

Please note: To ensure the safety of all personnel, pipettes MUST be free of biological and radioactive hazards.


Why do I need a pipette holder?


To prevent corrosion, contamination or breakage.  Always store your pipettes vertically to prevent liquids from running inside the shaft of the pipette.  Do not leave your pipette lying on the workbench where it can come into contact with chemicals or fall off and break.


How do I prevent aerosol contamination?


Use a Pipetman pipette with Diamond sterilized filter tips when faced with at least two of the following situations at the same time:

                - working in sterile conditions
                - pipetting aqueous samples
                - avoiding cross-contamination

Use a Microman pipette with sterilized capillaries and pistons when faced with at least two of the following situations at the same time:

                - working in sterile conditions
                - pipetting viscous samples
                - avoiding cross-contamination


How do I book a Pipette Clinic or Seminar?


For more information on Pipette Clinics and Seminars please contact a Manual Liquid Handling Service Representative at:

      Mandel Scientific Company Inc.
      email: service@mandel.ca

      Toll Free:  800-265-8356 
      Fax:  519-763-2005      


What are the best replacement parts for my Gilson Pipettes?


Only genuine Gilson replacement parts should be used for your Gilson pipettes.  Mandel is the exclusive Canadian agent for Gilson S.A.  (see our Pipette Parts page for more information)


What are published specifications?


Specifications are established by the manufacturer.  They guarantee, in terms of accuracy and precision, the performance of all pipettes of a given brand and a given model at a certain volume setting.

Accuracy - is the ability of a measuring instrument to give responses close to a true value.

Precision - is the ability of an instrument to provide closely similar responses (measurements).  Precision is also referred to as repeatability and/or reproducibility. 


The tips do not fit well, what should I do?


Always use Gilson calibrated pipette tips for Gilson pipettes.

Push upward on the tip-ejector to make sure it is positioned properly.

Clean the tip holder with alcohol. If it is worn or has been chemically attacked, order a new part.

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