IMPORTANT NOTICE: As of Jan 1, 2009, Mandel's standard Certificate of Calibration will change from 5 samples per volume to 4 samples,
as per manufacturers' procedures.

WE SERVICE AND CALIBRATE ALL MAJOR BRANDS TO MANUFACTURERS' PROCEDURES AND SPECIFICATIONS

ALL SERVICES INCLUDE:
ONE YEAR warranty	FREE pick ups
Original MANUFACTURER'S replacement parts	LOCAL Service Representatives
NO CHARGE 2 minute inspections and seminars	Non repairable TRADE-IN allowance less 30%
Pipettes can be SERVICED ON-SITE or sent to Mandel	On-site calibration of 0.2-10uL by COLORiMETER
Free return Shipping	No charge LOANERS available, some restrictions apply
The only Canadian Gilson AUTHORIZED Service Centre	ISO 17025, GMP, GLP compliant

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All pipettes are inspected, repaired and calibrated in a controlled facility which conforms to the same high standards used to develop and manufacture them. Applies to in-house service only.

Controlled operating conditions and adherence to procedures by highly qualified technicians guarantee the reliability and lasting performance of your pipettes.

• Strict environmental control of
  > Temperature 21.5°C ± 1.5°C
  > Relative humidity 45 - 75%
• Monitoring of barometric pressure.
• Daily verification and periodic routine maintenance of analytical balances (10-4g to 10-6g) certified in conformance with national standards.
• Calibrated using consistent and traceable Gilson tips.
• Computer generated certificate integrating environmental factors and manufacturer’s specifications.
• All instruments used throughout the process of servicing your pipette are certified regularly to meet protocols for ISO and GLP.

Also see Instrumentation Service