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Service Options

Pipette QualityCARE Service Options

100% Satisfaction Guarantee go to top

Your peace-of-mind is our priority and if you are not satisfied with the quality of our work, we will gladly solve the problem.

We GUARANTEE we can repair any make or model of pipettego to top

Or we will give you 50% off the purchase of a NEW Gilson Classic or Neo single channel

Mandel has 4 basic service options for you to choose from:


Gold
For all major brands being maintained on a regular basis Get More Information

Gold Plus
All-inclusive option for all major brands not receiving routine preventative care Get More Information

Platinum
For all major brands being maintained on a regular basis, requiring traceability to NIST standards Get More Information

Platinum Plus
All-inclusive option for all major brands not receiving routine preventative care but still requiring traceability to NIST standards Get More Information

OR

Pre-Purchased Coupons
Take advantage of our convenient pre-purchased service and certification coupons. Simply include a coupon with each pipette you send in and save time and money on service and calibration,
Click Here for more information Get More Information


 

Mandel is committed to the highest quality pipette repairs
and calibrations. Quality is never sacrificed and
we will not lower our standards to the
“Cheaper” calibration companies.

 

Additional Information go to top

- As-Found Reports can be requested with the Platinum Option for an additional $, 2 volumes, 4 samples. Extra samples or volumes are also available.

- Multichannel services are offered at both the Gold and Platinum levels. Certificates are provided at 2 volumes, 4 samples of each of the outside channels. Additional channels can be provided for an additional cost. Parts are extra if required.

- Serological Pipettors are our latest specialty, with our qualified technicians repairing most brands for $, parts are extra if required.

Please refer to the below chart for specific information about each Service Option:

Service Options Chart
go to top

*Mandel’s Pipette Calibration facility is a state-of-the-art Laboratory, with strict environmental control, marble tables, restricted/locked double door and air-lock we never worry about drafts or evaporation.
The environment is always compliant to ISO 8655:
• Temperature 21.5 +/- 1.5°C
• Humidity 50-75%
• Barometric Pressure monitored twice daily go to top

We have 3 6-place balances certified to ISO17025 and a 5-place balance certified to NIST standards.
These balances are calibrated internally every day and validated with traceable weights every month.

**Our Mandel technicians will always choose the most cost effective option per pipette (standard or Plus)

*** Customer must choose specification required. See form

 

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