Help When You Need it!

Our Technical Support personnel provides in-depth and personalized help to customers with questions, issues or concerns pertaining to all equipment sold by Mandel. Our professional staff will help you with troubleshooting, and offer resources and advice that are timely, reliable and above all, cost efficient, because they are FREE!

If the problem cannot be resolved over the phone, as in the event of an equipment breakdown, we will have you speak with a service expert or an instrumentation specialist who will decide on the most appropriate course of action.

Hours of Operation

Technical Support is provided from Monday to Thursday - 8:30am to 5:30pm and Friday 8:30am to 5:00pm, excluding holidays.

Contact Us

Call Toll-Free: (888)883-3636 to speak to support staff

To contact one of the technical support staff at Mandel use this link: Email Technical Support

More Information

PDF Files Download - QualityCARE Booklet - English Download QualityCARE Booklet - French

**For Pipette Service - Visit Pipette QualityCARE